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Our Award Winning Service
Best Online Travel Agency 2022
Large Cruise Agency of the Year 2023
Best Workplaces in Travel 2024
Best Company Top 100
Best Cruise Online Agent 2019
Best Cruise Online Agent 2021
TTG Top 50 Ocean Cruise Agency 2019
TTG Top 50 Ocean Cruise Agency 2022
Best Online Travel Agency 2022
Large Cruise Agency of the Year 2023
Best Workplaces in Travel 2024
Best Company Top 100
Best Cruise Online Agent 2019
Best Cruise Online Agent 2021
TTG Top 50 Ocean Cruise Agency 2019
TTG Top 50 Ocean Cruise Agency 2022
Best Online Travel Agency 2022
Large Cruise Agency of the Year 2023
Excellent
4.77 average
15,236 reviews
Dennis
Verified Customer
Kate Bradley was so proactive and very helpful at getting our seats arranged.for our flights
9 hours ago
Christopher Nicholson
Verified Customer
Kym Bacon your booking concierge made it easy for us and I am now confident about the cruise thankyou Kym
1 day ago
Anonymous
Verified Customer
Fantastic service from Jennifer today so helpful, she definitely went the extra mile to help us book our cruise. Well done!
2 days ago
Amanda
Verified Customer
Bryony was really helpful with our booking today. She answered all our questions and found us an excellent price for our cruise. Many thanks
4 days ago
Kathryn
Verified Customer
Always a friendly helpful service. Research prices and cruise 118 always comes up cheapest with a great service. Was cheaper than the actual cruise line them selves by quite alot. Will always book my cruises through them.
4 days ago
Mrs E J Evans
Verified Customer
Just booked Holiday with Bryony for next year .
Sent all information about Cruise and the breakdown costs
Very good service .
Thank you
1 week ago
Wendy Whisson
Verified Customer
Beyond was so very patient and helpful. She explained everything in detail (and repeated anything that I wasn’t sure of, without hesitation.
Also gave me advice about how and when I should travel to Manchester for the flight.
A pleasure to talk to.
1 week ago
Eddie
Verified Customer
Rachel was delightfully helpful, full of positive suggestions and making every effort to ensure satisfaction.
1 week ago
Kate & family
Verified Customer
Bryony is a true asset to Cruise118.com.
She is friendly, efficient, knowledgeable, very prompt when responding to questions, spent a lot of time talking through all different options and she truly listens to your requests and concerns.
I would highly recommend to book with her!
1 week ago
Nadine Edwards
Verified Customer
Excellent Customer Service from Ellie Bridges. From the first phone call with Ellie, she went above and beyond. So kind and helpful to her there was no silly questions. I mentioned that I had two teens with autism and she was amazing. I’ll definitely use Ellie to book our next cruise and I’ll recommend her to all my friends and family.
1 week ago
Nicola Chilcott
Verified Customer
Chris Shamewanna was just fantastic. Cruise 118. Nothing was to much much trouble for her to sort things out for our cruise in September.
1 week ago
Kerry W
Verified Customer
I cannot praise Bryony Lightfoot enough, was going to book online, but their system was having issues (actually turned out to be MSC fault) so called and got Bryony, my lucky day! She was so patient with a very slow system, honoured the online price and called MSC to advise them it was my husbands special birthday on boarding day.
Both cabins booked and linked with ease, highly recommend booking with Bryony, such a pleasant lady who made my booking process stress free.
1 week ago
Alan McConnell
Verified Customer
The girl who booked our Cruise Bryony Lightfoot was First Class from start to Finish would have no hesitation booking future Holidays with her
1 week ago
Michael
Verified Customer
Jen was very helpful, patient and professional. She provided excellent advice and information based on her experience.
2 weeks ago
Satish
Verified Customer
Nice conversation and tailor made cruise tripe, excellent information, thank you Jen
2 weeks ago
Davina Comley
Verified Customer
Kym was very helpful in booking our
Cruise . Would definitely recommend her
To help anyone looking to book a holiday
2 weeks ago
Tracey Wells
Verified Customer
Fabulous service from Rachel again. I wouldn’t book with any other cruise agent.
Hailsham, United Kingdom, 2 weeks ago
John Swain
Verified Customer
Barry Jenkinson Cruise 118 Concierge made booking our cruise and stay trip to Miami and Caribbean an absolute pleasure. Having mobility issues, Barry made all the necessary arrangements for me at both airports , the hotel and accessible cabin on board NCL AQUA , together with transport from airport in Miami to the hotel.
Thankyou so much Barry
3 weeks ago
Paul Saunders
Verified Customer
Dealt with Rachel at cruise 118, she understood perfectly what we was trying to do and we were happy with the price, would certainly use again.
3 weeks ago
S Calvert
Verified Customer
I was very impressed with Kym Bacon of Cruise 188, she returned my calls and promptly and efficiently organised my future cruise, listening to our needs exactly, on a Sunday evening too. I would certainly recommend Cruise 118 to my friends and family and in fact already have referred a friend who cruises to Kym.
3 weeks ago
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Kate Bradley was so proactive and very helpful at getting our seats arranged.for our flights
Was this review helpful?
Yes
No
9 hours ago
Christopher Nicholson
Verified Customer
Kym Bacon your booking concierge made it easy for us and I am now confident about the cruise thankyou Kym
Was this review helpful?
Yes
No
1 day ago
Anonymous
Verified Customer
Fantastic service from Jennifer today so helpful, she definitely went the extra mile to help us book our cruise. Well done!
Was this review helpful?
Yes
No
2 days ago
Amanda
Verified Customer
Bryony was really helpful with our booking today. She answered all our questions and found us an excellent price for our cruise. Many thanks
Was this review helpful?
Yes
No
4 days ago
Kathryn
Verified Customer
Always a friendly helpful service. Research prices and cruise 118 always comes up cheapest with a great service. Was cheaper than the actual cruise line them selves by quite alot. Will always book my cruises through them.
Was this review helpful?
Yes
No
4 days ago
Mrs E J Evans
Verified Customer
Just booked Holiday with Bryony for next year .
Sent all information about Cruise and the breakdown costs
Very good service .
Thank you
Was this review helpful?
Yes
No
1 week ago
Wendy Whisson
Verified Customer
Beyond was so very patient and helpful. She explained everything in detail (and repeated anything that I wasn’t sure of, without hesitation.
Also gave me advice about how and when I should travel to Manchester for the flight.
A pleasure to talk to.
Was this review helpful?
Yes
No
1 week ago
Eddie
Verified Customer
Rachel was delightfully helpful, full of positive suggestions and making every effort to ensure satisfaction.
Was this review helpful?
Yes
No
1 week ago
Kate & family
Verified Customer
Bryony is a true asset to Cruise118.com.
She is friendly, efficient, knowledgeable, very prompt when responding to questions, spent a lot of time talking through all different options and she truly listens to your requests and concerns.
I would highly recommend to book with her!
Was this review helpful?
Yes
No
1 week ago
Nadine Edwards
Verified Customer
Excellent Customer Service from Ellie Bridges. From the first phone call with Ellie, she went above and beyond. So kind and helpful to her there was no silly questions. I mentioned that I had two teens with autism and she was amazing. I’ll definitely use Ellie to book our next cruise and I’ll recommend her to all my friends and family.
Was this review helpful?
Yes
No
1 week ago
Nicola Chilcott
Verified Customer
Chris Shamewanna was just fantastic. Cruise 118. Nothing was to much much trouble for her to sort things out for our cruise in September.
Was this review helpful?
Yes
No
1 week ago
Kerry W
Verified Customer
I cannot praise Bryony Lightfoot enough, was going to book online, but their system was having issues (actually turned out to be MSC fault) so called and got Bryony, my lucky day! She was so patient with a very slow system, honoured the online price and called MSC to advise them it was my husbands special birthday on boarding day.
Both cabins booked and linked with ease, highly recommend booking with Bryony, such a pleasant lady who made my booking process stress free.
Was this review helpful?
Yes
No
1 week ago
Alan McConnell
Verified Customer
The girl who booked our Cruise Bryony Lightfoot was First Class from start to Finish would have no hesitation booking future Holidays with her
Was this review helpful?
Yes
No
1 week ago
Michael
Verified Customer
Jen was very helpful, patient and professional. She provided excellent advice and information based on her experience.
Was this review helpful?
Yes
No
2 weeks ago
Satish
Verified Customer
Nice conversation and tailor made cruise tripe, excellent information, thank you Jen
Was this review helpful?
Yes
No
2 weeks ago
Davina Comley
Verified Customer
Kym was very helpful in booking our
Cruise . Would definitely recommend her
To help anyone looking to book a holiday
1 person found this review helpful.
Was this review helpful?
Yes
No
2 weeks ago
Tracey Wells
Verified Customer
Fabulous service from Rachel again. I wouldn’t book with any other cruise agent.
Was this review helpful?
Yes
No
Hailsham, United Kingdom, 2 weeks ago
John Swain
Verified Customer
Barry Jenkinson Cruise 118 Concierge made booking our cruise and stay trip to Miami and Caribbean an absolute pleasure. Having mobility issues, Barry made all the necessary arrangements for me at both airports , the hotel and accessible cabin on board NCL AQUA , together with transport from airport in Miami to the hotel.
Thankyou so much Barry
2 people found this review helpful.
Was this review helpful?
Yes
No
3 weeks ago
Paul Saunders
Verified Customer
Dealt with Rachel at cruise 118, she understood perfectly what we was trying to do and we were happy with the price, would certainly use again.
Was this review helpful?
Yes
No
3 weeks ago
S Calvert
Verified Customer
I was very impressed with Kym Bacon of Cruise 188, she returned my calls and promptly and efficiently organised my future cruise, listening to our needs exactly, on a Sunday evening too. I would certainly recommend Cruise 118 to my friends and family and in fact already have referred a friend who cruises to Kym.