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Our Award Winning Service
Virgin Travel Agent Award 2023
Best Online Travel Agency 2022
TTG Top 50 Ocean Travel Agency 2022
TTG Top 50 Travel Agency 2019
Best Online Agent 2021
Best Online Agent 2019
Best Company 2020
Best Workplaces in Travel 2024
Excellent
4.77 average
15,280 reviews
Anonymous
Verified Customer
Kate Bradley, to reiterate, is the best operative I have dealt with re Six star Cruises Thank you Lesley Webb
9 hours ago
Paul
Verified Customer
Our travel, adviser was Bethany Tomlinson from Cruise 118.
We have booked many cruises with Cruise 118 always found there team to be excellent.
Bethany was no different great to talk to, got back to me with quotes and offered a great discount
Highly recommend.
Paul
2 days ago
Carl and Diane
Verified Customer
Cara Forsberg was an absolute star. The cruise was a comparison with another company and very complicated with holiday extras, hotel stays and transfers. she stayed up beat, professional and made us feel valued as customers. Well done Cara. We are loyal Cruise 118 customers and you are our go to Cruise Travel Agent😀
3 days ago
Arnold
Verified Customer
Rachel Halliwell was incredibly patient to walk me through all the available options. She was thorough in answering my questions and helped me find the most cost-effective option without compromising on what I wanted. The process was smooth, stress-free, and I felt confident in my decision thanks to her guidance. Highly recommend!
1 week ago
Adrian
Verified Customer
Chris Shamwana was really helpful in helping us changing our booking around. 5 start service.
1 week ago
Lisa Curle
Verified Customer
We booked our Christmas cruise this year through Georgina Dawkins at Cruising 118, and she has been absolutely fantastic throughout the whole process. Georgina was extremely professional, knowledgeable, and so helpful in making sure everything was perfect for us.
She went above and beyond to secure us a brilliant upgrade, found us the best possible deal, and even arranged a lovely hotel that’s conveniently close to where our family will be staying. Her knowledge about the cruise and destinations really put us at ease, and nothing was ever too much trouble.
We’re so pleased with the service Georgina provided and wouldn’t hesitate to use Cruising 118 again in the future.
1 week ago
Dorothy Boon
Verified Customer
Dale was wonderful when finding us a holiday, would book with him again. Such a very friendly person.
2 weeks ago
Colette
Verified Customer
Dale was very helpful - he tried so hard to make it all happen . Well done Dale - great service !
2 weeks ago
Jen Strong
Verified Customer
This will be our first ever cruise so I’d already done quite a bit of research and planning. Cruise118.com was highly recommended & I had a lovely chat with Bryony who was very helpful in booking this holiday for us. I felt it was important to speak to someone who has experience of going on cruises & in particular the type of cruise ship we were going on. Bryony answered all my questions and reassured me about various aspects. I felt confident booking with her and this company. I feel like I also got the best price for the cabin and package I was looking for.
2 weeks ago
Martin Eaton
Verified Customer
Dale Robinson was brilliant. Patient, efficient and friendly. Great service
2 weeks ago
Kian Songra
Verified Customer
I recently booked my cruise through Beth and couldn’t be happier with the service. From start to finish, she made the whole process smooth, stress-free, and enjoyable. Her knowledge, attention to detail, and willingness to go the extra mile really stood out. Beth made sure every aspect of the booking was clear and perfectly suited to my needs, which gave me complete confidence in my holiday plans. She is a real asset to the company, and I’ll definitely be coming back to her for future trips. Highly recommended!
2 weeks ago
Mark fairbrother
Verified Customer
Very Happy with Ellie our 118 cruise representative we booked with this lady last year to all went very smoothly so we have booked our next cruise with her to
Shrewsbury, United Kingdom, 2 weeks ago
Ann
Verified Customer
Thank you Ellie for helping me sort out a good deal and and the right cabin choice.
Fantastic service as always.
3 weeks ago
Wendy Bird
Verified Customer
Dale was able to help us book our cruise without any stress or fuss
4 weeks ago
David Taylor
Verified Customer
We found a great cruise online on the P&O Britannia so phoned Cruise118 for clarification of the return airport. Spoke to Barry who gave us the information and helped us to book the cruise for our honeymoon. Excellent service. Thanks.
4 weeks ago
Marilyn Boden
Verified Customer
Sinead,Julia and Kate were all fantastic in helping us to rearrange our cruise due to illness. They kept us informed throughout the whole process and went above and beyond to finalise our revised holiday cruise.
United Kingdom, 1 month ago
Linda Self
Verified Customer
Just returned from Japan, first class service from start to finish, thanks to Kate for your help, customer service is second to none cannot recommend this company enough, looking forward to my next cruise.
Hull, United Kingdom, 1 month ago
Anne Shiel
Verified Customer
Spoke to Ellie this morning very helpful and very polite answered all my questions about the cruise so went ahead and booked the cruise and a good price
1 month ago
Alison Moorey
Verified Customer
Great service from Cara, looking at all the options for us and making sure we got the best deal that met our needs
1 month ago
Jackie A
Verified Customer
I had been struggling to find a cruise as had limited dates and a specific airport in mind. Having tried 3 other TA’s I went to Cruise 118 and Brilliantly they found me two cruises!! Their cruise expert was friendly, approachable and so helpful!! He checked and double checked everything!! Thank you Dale !!! 10/10.. A+++
1 month ago
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Anonymous
Verified Customer
Kate Bradley, to reiterate, is the best operative I have dealt with re Six star Cruises Thank you Lesley Webb
Was this review helpful?
Yes
No
9 hours ago
Paul
Verified Customer
Our travel, adviser was Bethany Tomlinson from Cruise 118.
We have booked many cruises with Cruise 118 always found there team to be excellent.
Bethany was no different great to talk to, got back to me with quotes and offered a great discount
Highly recommend.
Paul
Was this review helpful?
Yes
No
2 days ago
Carl and Diane
Verified Customer
Cara Forsberg was an absolute star. The cruise was a comparison with another company and very complicated with holiday extras, hotel stays and transfers. she stayed up beat, professional and made us feel valued as customers. Well done Cara. We are loyal Cruise 118 customers and you are our go to Cruise Travel Agent😀
Was this review helpful?
Yes
No
3 days ago
Arnold
Verified Customer
Rachel Halliwell was incredibly patient to walk me through all the available options. She was thorough in answering my questions and helped me find the most cost-effective option without compromising on what I wanted. The process was smooth, stress-free, and I felt confident in my decision thanks to her guidance. Highly recommend!
Was this review helpful?
Yes
No
1 week ago
Adrian
Verified Customer
Chris Shamwana was really helpful in helping us changing our booking around. 5 start service.
Was this review helpful?
Yes
No
1 week ago
Lisa Curle
Verified Customer
We booked our Christmas cruise this year through Georgina Dawkins at Cruising 118, and she has been absolutely fantastic throughout the whole process. Georgina was extremely professional, knowledgeable, and so helpful in making sure everything was perfect for us.
She went above and beyond to secure us a brilliant upgrade, found us the best possible deal, and even arranged a lovely hotel that’s conveniently close to where our family will be staying. Her knowledge about the cruise and destinations really put us at ease, and nothing was ever too much trouble.
We’re so pleased with the service Georgina provided and wouldn’t hesitate to use Cruising 118 again in the future.
Was this review helpful?
Yes
No
1 week ago
Dorothy Boon
Verified Customer
Dale was wonderful when finding us a holiday, would book with him again. Such a very friendly person.
1 person found this review helpful.
Was this review helpful?
Yes
No
2 weeks ago
Colette
Verified Customer
Dale was very helpful - he tried so hard to make it all happen . Well done Dale - great service !
Was this review helpful?
Yes
No
2 weeks ago
Jen Strong
Verified Customer
This will be our first ever cruise so I’d already done quite a bit of research and planning. Cruise118.com was highly recommended & I had a lovely chat with Bryony who was very helpful in booking this holiday for us. I felt it was important to speak to someone who has experience of going on cruises & in particular the type of cruise ship we were going on. Bryony answered all my questions and reassured me about various aspects. I felt confident booking with her and this company. I feel like I also got the best price for the cabin and package I was looking for.
Was this review helpful?
Yes
No
2 weeks ago
Martin Eaton
Verified Customer
Dale Robinson was brilliant. Patient, efficient and friendly. Great service
1 person found this review helpful.
Was this review helpful?
Yes
No
2 weeks ago
Kian Songra
Verified Customer
I recently booked my cruise through Beth and couldn’t be happier with the service. From start to finish, she made the whole process smooth, stress-free, and enjoyable. Her knowledge, attention to detail, and willingness to go the extra mile really stood out. Beth made sure every aspect of the booking was clear and perfectly suited to my needs, which gave me complete confidence in my holiday plans. She is a real asset to the company, and I’ll definitely be coming back to her for future trips. Highly recommended!
1 person found this review helpful.
Was this review helpful?
Yes
No
2 weeks ago
Mark fairbrother
Verified Customer
Very Happy with Ellie our 118 cruise representative we booked with this lady last year to all went very smoothly so we have booked our next cruise with her to
1 person found this review helpful.
Was this review helpful?
Yes
No
Shrewsbury, United Kingdom, 2 weeks ago
Ann
Verified Customer
Thank you Ellie for helping me sort out a good deal and and the right cabin choice.
Fantastic service as always.
2 people found this review helpful.
Was this review helpful?
Yes
No
3 weeks ago
Wendy Bird
Verified Customer
Dale was able to help us book our cruise without any stress or fuss
1 person found this review helpful.
Was this review helpful?
Yes
No
4 weeks ago
David Taylor
Verified Customer
We found a great cruise online on the P&O Britannia so phoned Cruise118 for clarification of the return airport. Spoke to Barry who gave us the information and helped us to book the cruise for our honeymoon. Excellent service. Thanks.
1 person found this review helpful.
Was this review helpful?
Yes
No
4 weeks ago
Marilyn Boden
Verified Customer
Sinead,Julia and Kate were all fantastic in helping us to rearrange our cruise due to illness. They kept us informed throughout the whole process and went above and beyond to finalise our revised holiday cruise.
1 person found this review helpful.
Was this review helpful?
Yes
No
United Kingdom, 1 month ago
Linda Self
Verified Customer
Just returned from Japan, first class service from start to finish, thanks to Kate for your help, customer service is second to none cannot recommend this company enough, looking forward to my next cruise.
1 person found this review helpful.
Was this review helpful?
Yes
No
Hull, United Kingdom, 1 month ago
Anne Shiel
Verified Customer
Spoke to Ellie this morning very helpful and very polite answered all my questions about the cruise so went ahead and booked the cruise and a good price
1 person found this review helpful.
Was this review helpful?
Yes
No
1 month ago
Alison Moorey
Verified Customer
Great service from Cara, looking at all the options for us and making sure we got the best deal that met our needs
Was this review helpful?
Yes
No
1 month ago
Jackie A
Verified Customer
I had been struggling to find a cruise as had limited dates and a specific airport in mind. Having tried 3 other TA’s I went to Cruise 118 and Brilliantly they found me two cruises!! Their cruise expert was friendly, approachable and so helpful!! He checked and double checked everything!! Thank you Dale !!! 10/10.. A+++