Search Results | Cruise118.com

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Excellent

4.77 average

15,150 reviews

Mark

Verified Customer

Robyn Wild was extremely helpful assisting us with our booking.

2 days ago

Maaz Pasha

Verified Customer

Excellent Customer service by Cara Forsberg. I really appreciate her help in choosing the right cabins for us . She also gave me other cruise related information ( re up-grade , on shore excursion, drink packages , dinner time etc)that would be helpful for us . Thanks very much Cruise118.com and Cara Forsberg

2 days ago

Shona wright

Verified Customer

Ellie was so helpful at a stressful time while we are already traveling and trying to book. She was so pleasant and answered all of our questions quickly and helped us book in speedy time. She’s an asset to cruise118

4 days ago

Mike and Dawn

Verified Customer

Barry went above and beyond to get us what we wanted with such a friendly attitude, thank you much appreciated.

6 days ago

Anonymous

Verified Customer

Jennifer at cruise 118 was extremely helpful when I booked our cruise

6 days ago

Judith Copson

Verified Customer

Dale has been so patient with my complex and fluid request He was very understanding and I felt I got excellent service . Unfortunately due to health issues I was unable to proceed with the booking but certainly would keep his contact for future cruise advice

Windsor, United Kingdom, 1 week ago

James Robert Harris

Verified Customer

Katie really helped us make the booking with no fuss

1 week ago

Clare

Verified Customer

Rob was very thorough in his search for our cruise. A very straightforward and quick process. Thank you Clare

1 week ago

Brendan Crawford

Verified Customer

Barry went out of his way to ensure we were happy with all the aspects of our cruise booking. All our requests and questions were answered with what we expected from a cruise expert! Barry was a true professional and a credit to Cruise 118.

Preston, United Kingdom, 1 week ago

Meenal Manning

Verified Customer

Chris Shamwana was very helpful and spent a lot of time helping us with possible changes to our cruise itinerary.

United Kingdom, 1 week ago

Paul B Lincoln

Verified Customer

Wanted to book a Christmas cruise from Sydney, Shelley was extremely helpful going through the options, prices, pros and cons and covered all questions we had to make an informed decision on what we wanted. She was professional, friendly, attentive and available each time we called and expedited the booking quickly and efficiently. We were able to review and discuss offers available from competitors and we arrived at the best cost available from their price match policy. An enjoyable experience that inspired confidence that Cruise118 would be with you & support you all the way.

1 week ago

S Bridge

Verified Customer

Shelly was extremely helpful she talked me through all the details of the cruise and answered all my questions She contacted me at the time I requested she didn’t rush the process and made sure I was completely happy with the booking Highly recommended

2 weeks ago

Roger Albert Stone

Verified Customer

Wonderful service, will use 118 again. Thank you

Frinton-on-Sea, United Kingdom, 2 weeks ago

Nambo & Dee

Verified Customer

Had an amazing experience today talking to Katie about organising and booking our cruise. Lovely, friendly lady, answered all questions, great customer service, thank you so much for making this so easy and straightforward.

2 weeks ago

Alan jones

Verified Customer

Rachael was our contact ,answered all our queries , rang back when needed and was so helpful and informative , we were very pleased with the whole operation

2 weeks ago

Gary

Verified Customer

So SMOOTH. !! Ellie was great so easy and quick no confusion.

2 weeks ago

Philip Hill

Verified Customer

Kate was very helpful. She was knowledgeable ,pleasant and informative. A pleasure to do business with. Thank you Kate.

2 weeks ago

Sarah

Verified Customer

Ellie was such a delight to speak to and help me book my 3rd cruise with Cruise118. Everything was clearly explained to me and would recommend Ellie to speak to my friends and family.

2 weeks ago

Caroline Fergsuon

Verified Customer

We booked with cruise 118 in 2024 and everything ran smoothly with Sian as our booking agent so we have returned with a new booking in 2025 and this time Shelley has helped us. The service is always top class here, as I ask a lot of stupid questions but they always want to help and reassure me, thank you to all working here.

2 weeks ago

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Our Award Winning Service

Best Workplaces in Travel 2024

Best Company Top 100

Best Cruise Online Agent 2019

Best Cruise Online Agent 2021

TTG Top 50 Ocean Cruise Agency 2019

TTG Top 50 Ocean Cruise Agency 2022

Best Online Travel Agency 2022

Large Cruise Agency of the Year 2023

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